FAQ

Do you ship Internationally?

Yes, we will deliver your order to wherever you are!

How much does shipping cost?

Standard shipping is FREE, in the UK.  You can get your items via Express delivery for £5.99.

The shipping cost to other countries is as follows:

Europe                         £7.50

US                                £9.99

Rest of the World      £19.99

How long does delivery take?

We aim to deliver all standard orders within 3-5 working days. Express orders will be delivered within 1-2 working days. European and International Orders should arrive within 4-7 working days of making your order. If you have any queries about your shipment, please contact me.

Can I return my order if I’m not happy with it?

Yes. It’s really important to me that every customer is 100% happy with their purchase. If not, please contact me and I’ll happily replace or refund your item. Please note that only orders placed via www.tinychipmunk.com can be returned or exchanged. (Purchases made on Amazon, or via another retailer, must be returned to them directly.)

Who do I contact if I have any queries?

Please email vicki@tinychipmunk.com and I’ll be delighted to help you.